Service & Maintenance
Ensure System Availability Before Downtime Occurs
Maintenance needs often become visible only during operation
In highly automated intralogistics systems, even minor disruptions can quickly lead to major downtimes. Wear and tear, unexpected malfunctions, and irregular maintenance jeopardize system availability and drive up costs.
Many operators lack their own dedicated service teams with the specific know‒how required for their systems. International sites, urgent repairs, and retrofit measures require experienced and flexibly deployable service partners.
Without preventive maintenance and fast response times, the risk of unexpected downtime, supply bottlenecks, and high repair costs increases significantly. In such cases, you need a partner who maintains your system regularly, resolves disruptions quickly, and supports targeted retrofit solutions.
What sets us apart
Your benefits with VIPICS as your partner
Responsibility beyond staffing
We take full project responsibility – from installation to handover.
Experienced project leadership
We manage complex sites reliably and efficiently.
Skilled installation teams
Fast, precise and coordinated – without lengthy onboarding.
EU-wide operations
Multilingual teams, cross-border experience and legal know-how.
Structured processes
Clean documentation, safety protocols and efficient execution.
Fast response times
Short decision paths, flexible deployment and proactive support.
Our Process
A structured approach for maximum project security
1
Inquiry & Initial Consultation
You send us your request – we clarify goals, schedule and scope together.
2
Project Analysis & Quotation
We evaluate all details and send you a transparent, tailored offer.
3
Detailed Planning
We coordinate all trades, create schedules and ensure clean handovers.
4
Execution On Site
Our teams implement installation and project management with precision and quality.
5
Completion & Follow-up
Clean handover, full documentation and – if needed – ongoing service.
FAQ
Frequently Asked Questions
Can you also take on short-notice projects?
Yes. Depending on project scope and location, we are often ready to deploy within just a few days. However, an early inquiry ensures optimal planning and availability.
Do your teams operate internationally?
Yes. Our project managers and installation teams work across Europe and have the necessary language skills and experience to operate efficiently on international job sites.
Do you handle only installation or also full project management?
Both are possible. We offer pure installation services as well as full project management – including site supervision and coordination of all trades.
How do you ensure quality and occupational safety?
Our teams follow clearly defined processes, document every step of the work, and are thoroughly trained in safety and quality standards according to EU regulations.
How is the offer created?
You provide your project details, we analyze the scope and create a tailored, transparent offer – either as a fixed price or based on daily rates.
Do you work with fixed teams or changing subcontractors?
We rely on well-established installation teams that work together long-term. This ensures quality, efficiency, and smooth project execution.
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Contact
José Antonio Villa Piñero
Founder & CEO of VIPICS GmbH